Privacy Policy

At Sinapha, we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or use our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you book an appointment, use our services, or communicate with us. This information may include:
Personal Identification: Name, email address, phone number.
Appointment Information: Date, time, and type of service booked.
Payment Details: Credit card or payment method information (via secure payment systems).
Health and Medical Information (if provided): Relevant health details to ensure the safety and suitability of treatments.

2. How We Use Your Information

We use your personal information for the following purposes:
To process and confirm your bookings and appointments.
To provide, personalize, and improve our services.
To communicate with you about promotions, offers, and updates (you can opt-out at any time).
To process payments securely and manage billing.
To respond to any customer service inquiries or issues you may have.

3. How We Protect Your Information
We take the security of your personal information seriously and use physical, electronic, and procedural safeguards to protect it:
Encryption: Payment details are processed using secure encryption technologies.
Access Control: Only authorized personnel have access to your personal data.
Secure Servers: We store your data on secure servers to prevent unauthorized access.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
Service Providers: We may share your information with trusted third-party service providers (such as payment processors) who assist us in delivering services to you. These partners are obligated to keep your information confidential and only use it for the purposes outlined in this policy.

5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonym